Signed in as:
filler@godaddy.com
Signed in as:
filler@godaddy.com
Welcome to my online portfolio where I showcase some of my past projects.
Some more sensitive (i.e. unreleased) may be blocked, contact me for access.
Everything I create is digital, right? Not if you're the Principal Product Designer at SiriusXM. Learn about how I was tasked to not only create future showcase designs, but the physical shell as well.
In Pivot Labs (at Dell) we initially tackled Personalization (P13N), with the assumption of creating a wizard. But while leading the balanced team (Product, Dev, and Design) through discovery, we found something interesting, and true to our name...pivoted...
The little project that could, a journey from a simple idea that just needed some flows and user testing on button language, to a full service for all radio listeners and priority in 2025.
Dell Financial Services is incredibly important to Dell as it saves money and increases customer spend, The current applications were old, inconsistent, and had low completion, and needed not just a redesign but a full, thought-out strategy.
Improving Dell's Discovery page, using testing, user interviews, and A/B testing to make it easier to navigate and find the system that they need.
COMING SOON
Every so often I make presentations to the team. If you're interested I can dust one off and review (Contact Me)
One of the advantages of being in Austin is you don't need a travel budget to attend SXSW. For a few years I have attended and presented back to the team what was trending and interesting.
AKA Ya Like Jazz?
A presentation on leading balanced teams (Product, Dev, and Design) through the Discovery Phase in Pivotal labs.
More for the specific audience and the sites of Beijing, but a fun walk-thru of a trip to train Design counterparts from China and India in the Pivotal method.
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